Frequently Asked Questions
 
      Changing smartphone models (transferring data)
Follow the steps below to transfer Cateye Cycling™ data to a new smartphone when changing smartphone models.
Important
• Data cannot be transferred when the smartphone OS is changed, such as when changing from an iPhone to an Android smartphone.
• Before changing models, import any summary data in the smart computer to the smartphone (Cateye Cycling™) and create a new backup.
- For iPhone - Smartphone -  - 1. Use Apple’s backup service to transfer data from the previously used iPhone to the new iPhone. - Data transfer is now complete. - The smart computer can be used as usual with the new iPhone. 
- For Android smartphone - Smartphone -  - 1. Install Cateye Cycling™ on the new Android smartphone. - ※ For the latest information on the smartphones that are compatible with Cateye Cycling™ operations, see “Cateye Cycling™ Recommended Devices”. -   -  - 2. Launch Cateye Cycling™, tap  (MENU) > [General] > [Backup], and then tap [Restore]. (MENU) > [General] > [Backup], and then tap [Restore].- The backed up activity list data will be restored to Cateye Cycling™. - Smart computer -  - 3. Follow the setup instructions to format, pair, and configure the smart computer.  Setup Flowchart Setup Flowchart- Data transfer is now complete. - The smart computer can be used as usual with the new Android smartphone. 
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