After updating the firmware on an Android smartphone, abnormal operation such as continuous buzzer sounds when connected or continuous displaying of incoming mail notifications may occur.

 

In such cases, perform the following to restart the Android smartphone.

* The procedure will differ depending on the version of Android being used.

1. On the Android smartphone, turn off [Bluetooth] under [Settings].

 

2. Under [Settings], tap [Apps & notifications] > [App info].

 

3. In the [App info] screen, open the menu at the top right corner of the screen, and tap [Show system] > [Bluetooth].

 

4. Tap [FORCE STOP] under [Bluetooth], and then tap [Storage] > [CLEAR DATA] or [CLEAR CACHE].

 

5. Finally, restart the Android smartphone.

 

After restarting the smartphone, connect PADRONE SMART+ to verify that the symptoms have improved.

1. On the Android smartphone, turn off [Bluetooth] under [Settings].

 

2. Under [Settings], tap [Apps] > [All Apps].

 

3. From the list of applications, tap [Bluetooth Share] to select.

* If [Bluetooth Share] is not visible, tap [Show system] first.

 

4. Tap [FORCE STOP] under [Bluetooth Share], and then tap [Storage] > [CLEAR DATA].

 

5. Finally, restart the Android smartphone.

 

After restarting the smartphone, connect PADRONE SMART+ to verify that the symptoms have improved.

* If you cannot find the appropriate symptom, see “Frequently Asked Questions”.